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Terms & Conditions

KO Displays Ltd – Terms & Conditions

These Terms & Conditions govern the contract between you (“the Buyer”) and KO Displays Ltd (“the Seller”, “we”, “us”, “our”) for the sale of goods and services. By placing an order with us, you agree to be bound by these terms.

1. Contract Formation

  • No binding contract shall exist until we accept your order in writing.

  • All quotations are valid for 30 days unless otherwise stated.

  • Prices may be altered without notice, and we reserve the right to withdraw a quotation at any time.

2. Prices

  • All prices are exclusive of VAT, packing and delivery charges unless expressly stated.

  • VAT and delivery charges will be added at checkout where applicable.

3. Payment

  • Unless otherwise agreed, full payment is due at the time of order.

  • If credit terms are agreed, payment must be made within 30 days of invoice.

  • Late payments may incur interest at a rate of 1.5% per month or part thereof.

4. Delivery and Timescales

  • Any dispatch/delivery dates quoted are estimates only and are not guaranteed.

  • We shall not be liable for loss or damage caused by any delay in delivery.

  • The risk in the goods passes to you upon delivery.

5. Returns, Defects & Liability

Defective or Damaged Goods

  • You must notify us of any defects in quality or condition within 48 working hours of delivery.

  • Claims for shortages or damage must be notified within 7 days of receipt.

Returns

  • Personalised goods cannot be returned unless they are damaged or defective.

  • For non-personalised goods, returns may be accepted at our discretion and may incur return delivery costs or restocking charges.

Liability Limitations

  • Our liability for defective goods is limited to replacement, repair, or refund at our discretion.

  • We shall not be liable for any indirect or consequential losses.

6. Product Specifications

  • We reserve the right to alter specifications, designs, materials or colours without notice provided the goods remain of an equivalent quality.

  • All measurements and descriptions are approximate.

  • Colours shown on screen or in print samples may not be an exact match to the finished product.

7. Intellectual Property

  • All design rights, copyrights, trademarks, and other intellectual property related to products remain the property of KO Displays Ltd unless otherwise agreed in writing.

  • You may not reproduce our intellectual property without written consent.

8. Risk and Ownership

  • Risk in goods passes to you upon delivery.

  • Ownership remains with KO Displays Ltd until full payment has been received for all sums owed by you at the time of delivery.

9. Orders in Writing

  • All orders must be confirmed in writing (electronically or otherwise) and accepted by us before they are binding.

10. Applicable Law

  • These terms are governed by the laws of England and Wales.

  • The English courts shall have exclusive jurisdiction in the event of any dispute.

11. Special Offers & Discounts

  • Only one discount or promotion may be applied per order unless otherwise stated.

  • Special offers cannot be combined with other discounts or bulk pricing unless explicitly permitted.

12. Customer Reviews

  • By submitting any review or feedback, you grant KO Displays Ltd the right to use, reproduce, or publish your content in any format.

  • Reviews must not contain defamatory, unlawful, or inappropriate content.

13. Email Communications

  • By providing your email address, you consent to receiving transactional and service-related emails regarding your order.

  • You may opt-out of marketing emails at any time.

Contact Information

If you have any questions regarding our Terms & Conditions, you can contact us:

📞 Phone: 01536 645619
📧 Email: info@kodislays.co.uk

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